Updated Jan 1, 2025

Privacy Policy

1. Introduction

This Privacy Policy describes how Silvan Ingredient Ecosystem (“Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our Site or otherwise interact with us. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

  • Personal Information: We may collect basic contact details (such as name, email address, and any information you voluntarily provide) when you contact us or comment on our blog posts.

  • Non-Personal Information: Our Site may automatically collect certain information about your device, browsing actions, and usage patterns (e.g., your IP address, browser type, referring URLs, etc.).

  • No Sensitive Data: We do not intentionally collect sensitive personal data (e.g., health or biometric data).

3. Cookies and Analytics

  • Cookies: Our Site may use cookies to personalize content, remember preferences, and gather analytics.

  • Analytics: If we implement Google Analytics or similar tools in the future, we will update this Policy to inform you. These tools help us understand how visitors engage with our Site (e.g., pages viewed, time spent).

  • Cookie Consent: If required by law (e.g., in certain jurisdictions), we may display a cookie banner or obtain your consent before using non-essential cookies. For now, please assume minimal tracking is in place.

4. How We Use Your Information

  • Provide Services: To communicate with you, respond to inquiries, and deliver any requested information.

  • Improve the Site: To analyze Site usage, track performance, and enhance user experience.

  • Public Benefit Reporting: We may share generalized, anonymized metrics in our annual impact reports but do not publish personal data without explicit consent.

  • Legal Obligations: To comply with applicable laws, regulations, or legal processes.

5. International Data Transfers

We operate with team members located in the United States, Canada, the UK, Oman, and Africa. Consequently, your personal data may be transferred and stored across these regions. We take steps to ensure an appropriate level of data protection whenever it is transferred internationally.

6. Sharing Your Information

  • Service Providers: We do not currently use third-party payment processors or extensive service providers. If we partner with any providers in the future, we will require them to maintain confidentiality over your data.

  • Marketing or Advertising Partners: We do not share user data with marketing or advertising partners.

  • Legal Compliance: We may disclose information if required by law or to protect our rights.

7. Your Rights and Choices

  • Access, Rectification, and Erasure: If you are located in a jurisdiction granting these rights (e.g., GDPR in the EU/EEA, UK, or CCPA in California), you can request to access, correct, or delete your personal data.

  • How to Exercise These Rights: Please email us at andy@silvan.eco with your request. We may require additional information for verification.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. Our Site and services are not directed at children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Data Retention and Security

  • Retention: We retain personal information only as long as necessary for our operational and legal obligations.

  • Security: We have implemented reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no method of data transmission over the internet or storage is 100% secure.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date, and continued use of our Site after such changes indicates your acceptance of the new Policy. If significant changes occur, we may choose to provide a more prominent notice.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: andy@silvan.eco

12. Disclaimer

This Privacy Policy is for informational purposes only and does not constitute legal advice. For more information regarding your rights and obligations, consult a licensed attorney familiar with the relevant laws.